Shipping policy
SHIPPING POLICY
Thank you for shopping with Sit Safe™! We’re committed to getting your order prepared and on its way as quickly as possible.
ORDER PROCESSING
Please allow up to 5 business days for your order to be processed before shipment. Business days are Monday through Friday and do not include weekends or federal holidays.
Processing time is separate from the shipping/transit time provided by the carrier.
SHIPPING & DELIVERY
Orders are shipped via USPS. Available shipping options and calculated shipping rates will be displayed at checkout based on your order and delivery address.
Estimated delivery times shown at checkout begin after order processing and are estimates only. Carrier delays, weather, holidays, and other circumstances outside of our control may affect delivery times.
FREE SHIPPING
Orders of $70 or more qualify for free standard shipping within eligible U.S. destinations.
ORDER TRACKING
Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow time for the carrier’s tracking system to update after your package has been accepted.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your address, please contact us as soon as possible at sitsafeessentials@gmail.com. We cannot guarantee that an address can be changed after an order has entered processing or shipped.
DELAYS, LOST OR DAMAGED PACKAGES
If your package appears significantly delayed, lost, or arrives damaged, please contact us at sitsafeessentials@gmail.com with your order number. We’ll review the situation and help determine the appropriate next steps.
QUESTIONS
For questions regarding your order or shipping, contact us at sitsafeessentials@gmail.com.
Sit Safe™ Everywhere — Confidence. Clean. Convenient.